Active Keep Alive or Active Reconnect turns off by itself

This is caused due to low RAM or battery optimization. Android system kills processes when enough free RAM is not available for the app or game currently in use. Make sure that you have enough free RAM available at all times to keep the app process running. You can do so by restarting your device and turning off useless apps and services. You should remove unused apps from RAM by removing them from the recent apps list or task manager. In case the app’s service does get killed, simply open the app to restart it.

To disable battery optimization for the app, follow these steps:

For Samsung devices

  1. Go to your device settings
  2. Select “Battery and device care”
  3. Tap on “Battery”
  4. Select “Background usage limits”
  5. Select “Never sleeping apps”
  6. Select “+” (top right corner)
  7. Select “Connection Stabilizer Booster” from the list of apps
  8. Select “Add”

 General steps for most devices

  1. Go to your device settings
  2. Select “Apps”
  3. Search and tap on “Connection Stabilizer Booster”
  4. Select “Battery”
  5. Select “Unrestricted”

The exact steps may vary depending on your device. If you cannot find the listed settings, try to find a similar setting on your device.

About Author: Supersonic Software
Supersonic Software