I get disconnected or lose connection

If the app is resetting your connection too often, turn off Reset on Failure in Active Keep Alive settings. Active Keep Alive tries all that is possible to prevent connection drops, but sometimes drops can be inevitable depending on your service provider. You should keep Active Reconnect activated to quickly reconnect in case of any inevitable drops. If reconnection is taking too many attempts, try turning on Refresh Radio option or increasing the Wait Time in settings.